It is now possible to pick up your specialized cost-free medicines from a medicine post box (MPB) – in the same way as you would pick up a parcel from a parcel post box.
Using the MPB, you can avoid transport to, for example, the hospital in Aalborg/Hjørring to pick up the medicine, and you can also decide your pick-up time.
You can pick up your medicine every day around the clock.
How to order medicine
Verify with the hospital staff whether there is a need for you to come to the hospital for a consultation. If not, you will only need to pick up the medicine from the MPB.
If you only need to pick up the medicine, the staff will inform the Hospital Pharmacy to deliver your medicine to the MPB.
Some patients will need to talk to the hospital staff every time they run out of medicine (one-time order).
Other patients will receive a prescription with a repeatable medicine delivery (multiple orders). The hospital staff will inform you if you get a prescription with a repeatable medicine delivery. The hospital staff will mark on the order when your first medicine delivery will be made to the MPB.
The next time you wish to have the medicine delivered to the MPB, you will need to contact the Hospital Pharmacy. You can do this by writing an email to the Hospital Pharmacy with digital mail via this link:https://sygehusapoteket.RN.dk/patienter.
Please place your order well in advance, preferably 7 days before the day you want to have the medicine delivered to the MPB. Then a new medicine delivery will be made to the MPB.
In some cases, individual agreements may be made regarding re-orders to the MPB. Hospital staff will inform you if this applies to you.
Locations of the MPB
Aalborg University Hospital, South
Højhuset Syd, Hobrovej 18-22, 9000 Aalborg
The MPBs are on the ground floor close to the main entrance. Follow the yellow line on the floor marked with the sign "Medicinboks", which starts from the Information Desk.
Opening hours: Open around the clock
Aalborg University Hospital, Thisted
Højtoftevej 2, 7700 Thisted
The MPB is on the ground floor in the south ward.
Follow the black line on the floor above the stairs.
Opening hours: 07.00 - 23.00
Outside opening hours, please contact the porter on duty via the ‘Reception’ to get access the MPB.
Aalborg University Hospital, Hobro
Stolbjergvej 8, 9500 Hobro
The MPB is on the ground floor close to the main entrance. Follow the sign "Medicinboks".
Opening hours: 06.00-21.00.
Outside the opening hours, the porter on duty can be contacted via the doorbell at the main entrance.
Aalborg University Hospital, Farsø
Højgårdsvej 11, 9640 Farsø
The MPB is on the ground floor close to the main entrance. Find the sign "Medicinboks”.
Opening hours:
Weekdays: 05.45-22.00
Weekends and public holidays: 07.30-22.00
Outside the opening hours, the hospital staff can be contacted via the doorbell at the main entrance.
North Denmark Regional Hospital, Frederikshavn
Barfredsvej 83, 9900 Frederikshavn
The MPB is on the 2nd floor. Use entrance no. 5 from Vestergade 47 to the left of the medical clinic. Follow the sign "Medicinboks".
Opening hours: 06.15-21.00
Outside the opening hours, the porter on duty can be contacted via the doorbell at the main entrance.
North Denmark Regional Hospital, Hjørring
Bispensgade 37, 9800 Hjørring
The MPB is on the ground floor close to the main entrance¬. Follow the white line on the floor.
Opening hours: Open around the clock
How to pick up your medicine
- When your medicine is ready, you will receive an SMS. In the SMS there is a code that you must use to open the door of the MPB.
- Once you have entered the SMS code, you must enter the last 4 digits of the CPR number of the person using the medicine.
- If your medicine takes up more than one box compartment, you will receive 2 SMSes and must collect the medicine from 2 compartments.
- It will also be the case if you need to collect two types of medicine at the same time, where one of them needs to be kept in room temperature and the other in the refrigerator.
- You have 4 days to pick up the medicine before it is sent back.
Please be aware
If you wish to collect a medicine that must be refrigerated, please make sure to bring a suitable packaging to carry it home.
Inform the staff if you need a box compartment with a particular height – not too high and not too low.
Contact info and more details
If you have any questions about a medicine delivery, you are welcome to contact the Hospital Pharmacy.
For questions about the medicine and its use, you must contact the hospital department at which you receive treatment.
If you experience technical problems, please call the telephone number indicated on the MPB.
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Contact info
Hospital Pharmacy (Sygehusapoteket)
Telephone: 40 19 03 63
Telephone hours: Weekdays 08.00 – 15.00
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Here is an example of an MPB. Inform the staff if you need a box compartment with a particular height – not too high and not too low.
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